FREQUENTLY ASKED QUESTIONS
IS YOUR ICE CREAM NUT FREE?
None of our ice cream flavors contain nuts, however some add-ins may contain traces of nuts or are made in a facility that also processes nuts.
IS YOUR ICE CREAM GLUTEN FREE?
We are not a gluten-free facility however many flavors are made with gluten-free ingredients. You can review the ingredient list of each flavor in the product details section.
DO YOU HAVE PARVE ICE CREAM?
No. All of our ice cream is dairy & Cholov Yisroel.
DO YOU SHIP YOUR ICE CREAM?
No. Orders are delivered within one week in Bergen County. Please contact us to arrange for delivery to other locations.
HOW DO I ARRANGE PICK UP/DELIVERY?
We will contact you when your order is ready to coordinate delivery. Alternatively you can contact us at matanscreamery@icloud.com to arrange a specific pick-up or delivery date and time.
CAN I REQUEST A FLAVOR?
Yes, we are always looking for new flavor ideas. Please email us at matanscreamery@icloud.com and we will do our best to make it.